Privacy Policy

Last updated: February 6, 2025 • Effective: February 1, 2025

Our Privacy Commitment

At SignalFocus, we take your privacy seriously. We believe in transparency, minimal data collection, and giving you control over your information. This policy explains how we collect, use, and protect your data.

1. Introduction

This Privacy Policy describes how SignalFocus ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our website, applications, and services (collectively, the "Service").

By using SignalFocus, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Optional details you add to your profile
  • Task Data: Tasks, notes, and productivity data you create
  • Payment Information: Billing details processed securely through Stripe
  • Communications: Feedback, support requests, and correspondence

2.2 Information Collected Automatically

When you use SignalFocus, we automatically collect:

  • Usage Data: Features used, actions taken, and time spent in the app
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed
  • Cookies: Small data files for authentication and preferences

2.3 Information We Don't Collect

We do NOT:

  • Sell your personal information
  • Share your tasks with other users
  • Use your data for advertising
  • Access your tasks without your permission

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve SignalFocus
  • Create and manage your account
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Generate anonymized analytics and insights
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. How We Share Information

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party services to provide our Service:

  • Stripe: Payment processing (PCI-compliant)
  • Vercel: Hosting and infrastructure
  • Resend: Email communications
  • Analytics: Anonymous usage analytics

4.2 Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or security issues
  • Protect the safety of users

4.3 Business Transfers

If SignalFocus is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit using HTTPS/TLS
  • Encryption of sensitive data at rest
  • Secure password hashing using industry standards
  • Regular security audits and updates
  • Limited access to personal information by employees
  • Secure infrastructure with trusted cloud providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy:

  • Active Accounts: Data is retained while your account is active
  • Deleted Tasks: Permanently removed within 30 days
  • Account Deletion: Personal data removed within 90 days
  • Legal Requirements: Some data may be retained as required by law
  • Anonymized Data: May be retained indefinitely for analytics

7. Your Rights and Choices

You have the following rights regarding your information:

Access Your Data

Request a copy of your personal information we have on file

Update Information

Correct or update your account information at any time

Data Portability

Export your tasks and data in a machine-readable format

Delete Account

Request deletion of your account and associated data

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Understand how you use SignalFocus
  • Improve our Service and user experience

You can control cookies through your browser settings. Disabling cookies may limit some features of SignalFocus.

9. Children's Privacy

SignalFocus is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

By using SignalFocus, you consent to the transfer of your information to the United States and other countries where we operate.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we don't sell your data)
  • Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights:

  • Legal Basis: We process your data based on consent or legitimate interests
  • Data Portability: Receive your data in a structured format
  • Restriction: Request restriction of processing
  • Objection: Object to certain processing activities
  • Complaints: Lodge a complaint with your supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of SignalFocus after changes means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Data Protection Officer

dpo@signalfocus.com

Mailing Address

SignalFocus, Inc.
Attn: Privacy Team
123 Productivity Lane
San Francisco, CA 94102
United States

Privacy at a Glance

We Do:

  • Protect your data with encryption
  • Give you control over your information
  • Use data only to improve our service
  • Respect your privacy choices

We Don't:

  • Sell your personal information
  • Share data without permission
  • Use data for advertising
  • Track you across the web